5 months ago
The food is always top notch, as well as their service. We stop in for dinners but more regularly, lunch. Today we were seated by the hostess and handed menus. After deciding what we'd have we sat and waited for our server to approach us, but he never did. I turned and asked the group of servers if anyone was working this table. Joplin realized we hadn't been served by the person assigned to our table and instinctively took over, apologizing for the wait.
Immediately, we knew Joplin was a professional, taking on an extra table far from her section just to satisfy the customer. She was very empathetic, personable, knowledgeable of the menu, and in an instant had our orders taken, waters on the table and hot bread and butter on the way! Thanks BBC for another enjoyable experience!